Cuci10 takes seriously our responsibility to protect the personal information of every user. This document clearly explains how we collect, use, store, and safeguard your data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).
Six core pillars that underpin our privacy commitment to every user.
All data transmitted between your device and cuci10's servers is protected with 256-bit SSL encryption. Your login credentials, account details and financial transactions cannot be intercepted or read by any third party.
You have the full right to access, correct, and request the deletion of your personal data at any time. cuci10 respects user autonomy and makes the data review process easy through your account panel.
Cuci10 has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent.
Your data is stored in internationally certified data centres with strict physical and digital access controls. Backups are performed automatically to ensure your data is never lost due to system failure.
Only specifically authorised cuci10 staff may access user data, and only for legitimate operational purposes. All access is logged and periodically audited by our internal security team.
In the event of any security incident involving your data, cuci10 is committed to notifying affected users within the timeframe set by Malaysia's PDPA guidelines.
When you register and use the cuci10 platform, we collect several categories of personal information to ensure a safe, seamless and personalised service. The following are the types of data we may collect:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity Information | Full name, date of birth, gender, IC / passport number | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank name, account number, transaction history | Mandatory (deposit/withdrawal) |
| Technical Data | IP address, browser type, operating system, device | Automatic |
| Usage Data | Game history, wagering habits, activity logs | Automatic |
cuci10 only collects data that is strictly necessary for platform operations. We do not collect irrelevant or excessive information beyond what is stated above.
Cuci10 collects your personal information through various transparent and lawful methods, including:
Every piece of information we collect is used for specific, legitimate and transparent purposes. cuci10 uses your personal data for the following purposes:
cuci10 does not use your personal data to sell third-party advertising or share user profiles with external marketing companies.
Cuci10 understands that user trust is our most valuable asset. We do not compromise on these core principles: your data is not sold. However, there are limited circumstances where we need to share certain information with carefully selected parties:
All third parties that receive cuci10 user data are bound by strict confidentiality agreements and are not permitted to use that data for any purpose other than what is specified in their agreement with cuci10.
Cuci10 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general data retention guidelines:
After the retention period expires, your data will be securely deleted or anonymised in accordance with industry-standard procedures.
As a cuci10 user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights:
You may request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or outdated data via your account panel or through support.
You may request the deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing or profiling purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances during an investigation.
To exercise any of the above rights, contact the cuci10 privacy team via live chat or our support email. We will process your request within 14 business days from the date of receipt of the completed request.
Cuci10 uses cookies and similar tracking technologies to enhance the user experience and ensure session security. The following are the types of cookies we use:
You can manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect core platform functionality and your login experience.
Cuci10 is an adult entertainment platform designed exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from anyone under the age of 18.
If we discover that personal data has been collected from someone under the age of 18 without our knowledge, we will take immediate action to delete that data and close the relevant account.
Parents and guardians who believe their child may have provided personal information to cuci10 without consent are encouraged to contact us immediately through our support channels for follow-up action.
Cuci10 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Every update will be published on this page with a new "Last Updated" date.
For significant changes that may affect how we handle your personal data, cuci10 will endeavour to notify you via your registered email or in-platform notification before the changes take effect. Continued use of the platform after changes are published will be considered acceptance of the amended policy.
We encourage you to review this Privacy Policy page regularly, at least once every three months, to stay informed about how we protect your data.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the cuci10 privacy team is here to help.
For more information about your rights under the Personal Data Protection Act 2010, you may also refer to the official website of the Department of Personal Data Protection Malaysia.